Digitization of Healthcare: How Big Tech Companies Change Healthcare Thanks to Technology

IT and Healthcare

Healthcare is moving towards digitalization, where technology becoming a significant part. Healthcare domain uses technological advances, and, technology company became more focused on healthcare industry.

Some technology companies offer services exactly for healthcare, including AI and machine learning for data processing, online appointment setting, VR and AR, or healthcare apps, this is just the beginning of healthcare technology revolution.  

What to expect from this year in terms of technology and healthcare? We would like to give this answer by showing what technology giants are already prepared for 2019.



Back in 2017, Microsoft set up a health department in its Cambridge research lab. The main technologies that was used to enter healthcare were AI, machine learning, and cloud computing. Also, the areas of the main focus are diabetes research and patient monitoring solutions. Microsoft believes that healthcare should be AI-driven, and Healthcare NExT is a new initiative of the company to transform healthcare.



Google, the same as Microsoft focuses on AI solutions for healthcare, and also sees the future of healthcare through structured data and AI.  According to Google AI, “We think that AI is poised to transform medicine, delivering new, assistive technologies that will empower doctors to better serve their patients.” Google collaborates with doctors in US and other countries developing an algorithm that can diagnose diabetic retinopathy.

The future of heathcare is digital, and these Big Tech giants prove it. 2019 is going to be a big step forward in technology healthcare era, where you can get a prescription in few clicks or thanks to voice assistant.



In 2018, Amazon company has made an announcement that the company is going to partner with Berkshire Hathaway and JPMorgan Chase to form an independent health care company for their employees. It is also announced that Amazon will sell software that reads medical records and purchased online pharmacy startup PillPack.

And, it’s just the beginning. Amazon is planning to make Alexa new “Dr. Alexa”. Tom Robinson, a San Francisco-based partner at Oliver Wyman and consultant in healthcare domain, said that Amazon’s Alexa can become a “front door” of sorts for health care.

“I wouldn’t be surprised if Amazon starts out in health by providing things like over-the-counter medicines, and then moves into making the experience easier for managing your health,” said Robinson.

Alexa and IoT can change the way we treat our health and patients’ experience for hospitals.

For example, a patient got cold. He/she let Alexa know. Then, all the magic happens. Alexa can book an appointment with a doctor, a patient gets a virtual consultation. The patients pick needed option, tells about symptom, and after that, gets necessary prescription.



The same as Amazon, back in 2018, Apple updated its Apple Health app. This app displays medical records from 39 hospitals. Apple Watch has a new feature called the electrocardiogram (EKG), receiving FDA approval. This feature is an advanced method of heart monitoring. Same as Amazon, Apple opened an on-site clinic for its employees. There are also discussions with the US Department of Veterans Affairs to provide veterans access to electronic medical records on the iPhone. Apple also partners with different medical and academic institutions. For example, Apple Health Study partners with Stanford University.



Even this company is involved in improvement of healthcare domain. The ride-sharing company has launched Uber Health, where it’s possible for health providers book rides for patients or caregivers. For some point, Uber Health cannot replace ambulance services, which cost a lot for healthcare domain and not always covered by insurance, but plays a part of an assistant.


Lemeor helps healthcare companies to step into a digital era, get a free quote to discuss how technology innovations can help healthcare.

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